Github Account Recovery #33006
|
Hello, I've lost the access to my github account completely. While trying to perform reset or forgot password process I am asked to either use recovery codes or request a reset. Both of the options do not work in my case since I have lost the access to TOTP authenticator app, also my laptop has been formatted. I don't find any other way to recover my github account. This is my friends account using to get help from github community. So if anyone could help me with this issue, it would be a great help... |
Replies: 11 comments 10 replies
|
You can see the options you have in the documentation article Recover an account with 2FA. If none of those work you can still try to contact GitHub support, but they might not be able help, as the documentation warns:
Good luck! |
This comment was marked as off-topic.
This comment was marked as off-topic.
This comment was marked as off-topic.
This comment was marked as off-topic.
|
Hi, I need help. I lost access to my account, AlejoLespaul, it has two-factor authentication, and I have no way to regain access. I had to make another account, but I wish I could get my old account back. |
This comment was marked as off-topic.
This comment was marked as off-topic.
|
Dear GitHub Support Team, I am reaching out regarding an issue with accessing my GitHub account. I had enabled two-factor authentication (2FA) using Google Authenticator, but unfortunately, I lost my phone along with access to my iCloud backup. Since I no longer have access to my 2FA codes, I am unable to log into my GitHub account. I would like to request an account recovery process so that I can regain access. Here are some details that might help verify my ownership:
I understand that security is crucial, and I am willing to provide any additional verification if required. Please guide me on the next steps for recovering my account. Thank you for your support. Best regards, |
|
Hello, good morning. I lost my account, but the only thing that is possible to recover and to prove that this account is mine is that the authenticator program is still active. I wanted to know if there is any hope for recovery and that I have a lot of time. I sent a message to the support but I did not receive a response. |
|
Subject: Urgent: GitHub Account Recovery – Lost 2FA & Primary Email Hello GitHub Support, I have lost access to my GitHub account and need assistance recovering it. The details are as follows: GitHub Username: eSportxD Primary Email: (Lost access) Secondary Email: hexorit3+2@gmail.com (I still have access) Issue: I lost my 2FA authentication codes and recovery codes, and I no longer have access to my primary email. I can provide any necessary verification details, such as repository names, past commits, or billing details, if needed. Please let me know how I can regain access to my account. Thank you for your help. Best regards, |
|
I recovered my account 22 sep 2026 which is suspended at 22 Aug 2026 Fast Recovery steps to follow Glad it helpful |

You can see the options you have in the documentation article Recover an account with 2FA. If none of those work you can still try to contact GitHub support, but they might not be able help, as the documentation warns:
Good luck!