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[Incident]: Profile rendering issues affecting GitHub profiles #203416
Replies: 105 comments 40 replies
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Hi! Accepting PR for this issue? |
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Thanks Hopefully as soon as possible |
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Thanks for the update, hopefully this gets fixed soon. |
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Joined |
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Hello GitHub Community, I’m experiencing an issue where all of my historical GitHub contributions associated with one of my verified email addresses disappeared from my contribution graph. My GitHub username: Affected email: Here is what happened: On August 6, 2026, at approximately 2:21 AM, I accidentally removed the email address: This email address had previously been used as the author email for many of my Git commits. Shortly afterward, I added the EXACT SAME email address back to my GitHub account and verified it successfully. However, after re-adding the email, all historical contributions associated with that email disappeared from my contribution graph. This is NOT limited to one repository. Contributions from approximately 15+ repositories that were previously attributed to this email are affected. What I have already done:
Example affected commit:
From: Sohail Shabbir unknownperson23414@gmail.com The important point is that the email is now verified and attached to my account, but the historical contributions that were previously associated with this email are still missing. New commits are appearing correctly, so my account and contribution graph are currently working. The problem appears to be specifically with historical commits created before I removed and re-added the email address. I have also checked my GitHub email settings and the exact email address is currently present and verified. Has anyone experienced the same issue after accidentally removing and then re-adding a commit email address? Is there anything else I can do to restore the historical contributions, or does this require GitHub Support to manually rebuild/re-index the contribution history? I would really appreciate any advice or confirmation from someone who has experienced this before. Thank you! |
Historical Contributions Disappeared After Removing and Re-adding Verified EmailHello GitHub Community, I'm experiencing an issue where historical GitHub contributions associated with a previously verified email address disappeared from my contribution graph. GitHub username: Affected email: What happenedOn August 6, 2026, at approximately 2:21 AM, I accidentally removed an email address from my GitHub account. That email had previously been used as the author email for many of my Git commits. Shortly afterward, I added the exact same email address back to my account and successfully verified it. However, after re-adding the email, the historical contributions associated with that address disappeared from my contribution graph. The issue affects contributions across approximately 15+ repositories, including both public and private repositories. What I've already checked
The important detail is that new commits are attributed correctly, while commits created before the email was removed remain missing from my historical contribution graph. My questionHas anyone experienced this after accidentally removing and then re-adding a commit email address? Is there anything I can do locally to restore the historical contributions, or does this require GitHub Support to manually rebuild/re-index the contribution history? Any advice or confirmation from someone who has experienced the same issue would be greatly appreciated. Thank you! |
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Queen |
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did you experince this from last month but we (me & my friends) are facing this issue form lst few days like 3 4 days. Now I am getting worried that if this issue will fixed or not bcz i jst started to build a good and strong Github Profile and now this problem is like a huge gap in my work :( |
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Username: aniketshukla1 I have at least five public pull requests authored by this account and marked merged: floci-io/floci#2031 |
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Hi, the same thing happened to me as well. I received the Quickdraw achievement, but the previously unlocked achievements are still not visible. Did you find any solution to this? |
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Please log everyone out from my portfolio and profile account, only link Anele Bushula |
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Adding my case here since it matches what I've seen others reporting. I have 5 merged PRs that meet Pull Shark's criteria (authored by me, merged into the default branch of repos I don't own):
Verified commit email, "Show Achievements" enabled, no badge ever appeared. With the "Show Achievements" setting disabled, my profile shows a banner saying "You unlocked new Achievements on GitHub! Show them off by updating your Profile settings" pointing at the general achievements toggle. When I toggled that setting on, the banner changed to a different message: "You unlocked new Achievements with private contributions! Show them off by including private contributions in your Profile settings", pointing at a completely different setting. I enabled that too. Still nothing renders. So the backend appears to know achievements have unlocked (it's actively telling me so, twice, with two different explanations), but nothing is displaying regardless of which settings are toggled on or off. |
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Hi, the same thing happened to me as well. Did you find any solution to this? |
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Please fix it. Everyone in the world is using GitHub, but you can't fix a simple issue. For me too, both badges are not showing |
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I’m experiencing this as well. My GitHub profile is not displaying achievements that I should have unlocked, despite the relevant PRs being merged and my settings being enabled. This appears to match the profile/achievement rendering issue described here. Happy to provide specific PRs or other details if useful. |
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Hi GitHub Community, I believe my issue may be related to this incident. My GitHub contribution graph is still showing contributions for commits that have already been removed from my repository history. The repository is I have verified that the remote repository is clean: git log origin/main --grep="test: activity"returns no results. git rev-list origin/main | wc -lreturns There are also no other remote branches containing those commits. However, the old contribution squares are still visible on my profile, even after more than 48 hours. When I click an affected day, it shows a contribution under So the contribution graph appears to be retaining stale contribution data for commits that are no longer present in the repository. I can provide screenshots of the affected contribution day and the unavailable commit if needed. Thanks! |
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Hi GitHub team, I am experiencing the same profile achievement issue on @qingbo1011. "Show Achievements on my profile" is enabled and saved, but the Pull Shark achievement is still missing for both signed-in and public visitors. The following pull requests were authored by my account and merged by the upstream repository owner into the public repository default
The GitHub REST API reports both as merged, and GraphQL includes both pull requests in my contribution collection. More than 72 hours have passed since the second merge. However, my public profile still contains no native Achievements section or Pull Shark badge. Could you include this account in the profile achievement indexing investigation? Thank you. |
🆕 Community Manager Update: Monday August 17thHi everyone! Thank you for your patience and continuing to provide reports for this issue. The team is working on resolving this as soon as possible and I'll share more updates as they become available. |
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Thank you for the update and for your continued work on this issue. The Achievements tab is now accessible on my profile, and I was also able to earn the Quickdraw achievement. However, the Pull Shark achievement is still not showing, despite my two pull requests having been successfully merged. It has now been six days since the qualifying pull requests were merged. Could you please confirm whether these pull requests meet the requirements for the Pull Shark achievement, or if there is any additional processing or delay that I should be aware of? Thank you again to the GitHub team for your time, support, and continued efforts to improve the platform. |
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I am also having the same issue |
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Hi GitHub team, I am experiencing the same profile achievement issue on @GuTS805. "Show Achievements on my profile" is enabled and saved, but the Pull Shark achievement is still missing for both signed-in and public visitors. The GitHub REST API reports both as merged, and GraphQL includes both pull requests in my contribution collection. More than 72 hours have passed since the second merge. However, my public profile still contains no native Achievements section or Pull Shark badge. Could you include this account in the profile achievement indexing investigation? Thank you. |
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Hi GitHub team, I’m also experiencing this issue. I have 2 pull requests that were successfully merged into external repositories, but the Pull Shark achievement is still not appearing on my profile. My profile achievement settings are enabled. I’m sharing my case here as additional information for the investigation. Thank you for looking into this. |
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This is quite a disappointing process. A lot accounts are facing achievement issues, and being told that there is no timeline or further information is not a great look. Hopefully, the team actually understands the scope of the problem. We look forward to a real update soon! Username: hunterinvariants I have at least 10 public pull requests authored by this account and marked merged: curl libssh2 libuv quinn AWS s2n-quic “Show Achievements on my profile” is enabled, but Pull Shark has not appeared. |
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Adding another affected account to this incident: violetloveAI. Two public profile-update PRs were authored and merged by my account into the default
Both are confirmed MERGED. GraphQL resolves their authors, merge actors and original commit authors to “Show Achievements on my profile” was confirmed enabled on September 26. The public profile still has no visible achievement badges on September 28. I have not reverified the authenticated visibility setting today. I understand the September 23 update confirms delays and that individual award eligibility is determined by GitHub. Could you include this account in the investigation and clarify whether eligible past events will be processed when the issue is resolved? Thank you. |
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Account: @M1racleShih
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Hello GitHub team, I believe my account is also affected by this issue. GitHub username: AgiiLSaputra My commits are successfully pushed to multiple public repositories and are correctly attributed to my GitHub account. For example: Commit SHA: Branch: The commit is visible in the repository and shows my GitHub account as the author, but the contribution is not reflected on my profile contribution graph. This is happening across multiple public repositories. My contributions were working normally before, but since around September 27, 2026, new commits have not been appearing on my contribution graph. Please let me know if you need any additional information to investigate this. Thank you. |
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Hi,
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After uploading GitHub repositories the GitHub contribution graph is not showing anything but commit section have everything in details. Is this a technical glitch? |
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Hi,
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Hi, I’ve already checked the usual requirements and the problem still persists. What I have verified: The commits are visible in the repositories. |
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Yes i have some this kind of issues
…On Tue, 29 Sep 2026 at 11:07 PM, Rudrajit Das ***@***.***> wrote:
After uploading GitHub repositories the GitHub contribution graph is not
showing anything but commit section have everything in details. Is this a
technical glitch?
GitHub username: rudrascience
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Hi,
Thank you for the instructions. I checked the affected commit and confirmed
the following:
Commit SHA:
824f03c44668c23b832648073dca3dd5eb20eaee
Author email:
***@***.***
Branch:
main
Repository:
https://github.com/AgiiLSaputra/Node-JS
Commit URL:
https://github.com/AgiiLSaputra/Node-JS/commits?author=AgiiLSaputra&since=2026-09-28&until=2026-09-29
The commit is correctly attributed to my GitHub account and is visible in
the repository, but it is still not reflected on my contribution graph.
The issue is happening across multiple public repositories, and my
contribution graph was working normally before this issue started.
More than 24 hours have passed since the affected commits were pushed.
Could you please investigate whether my contribution graph needs to be
rebuilt or whether there is a processing issue affecting my account?
Thank you.
Pada Rab, 30 Sep 2026 pukul 01.02 Flpvoigt ***@***.***>
menulis:
… Hi,
Please check the email address used in the affected commit by running:
git show -s --format="%an <%ae>" 824f03c44668c23b832648073dca3dd5eb20eaee
Make sure that the displayed email address is added to and verified on
your GitHub account under Settings → Emails.
Also confirm that:
- The commit is on the repository’s default branch (main) or gh-pages.
- The repository is not a fork.
- At least 24 hours have passed since the commit was pushed.
If all these conditions are met and the contributions are still
missing, please contact GitHub Support and provide the full repository URL,
commit URL, author email, and commit SHA. GitHub Support may need to
rebuild your contribution graph or investigate a processing issue affecting
your account.
—
Reply to this email directly, view it on GitHub
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Hi,
Thank you for the instructions. I checked the affected commit and confirmed
the following:
Commit SHA:
824f03c44668c23b832648073dca3dd5eb20eaee
Author email:
***@***.***
Branch:
main
Repository:
https://github.com/AgiiLSaputra/Node-JS
Commit URL:
https://github.com/AgiiLSaputra/Node-JS/commits?author=AgiiLSaputra&since=2026-09-28&until=2026-09-29
The commit is correctly attributed to my GitHub account and is visible in
the repository, but it is still not reflected on my contribution graph.
The issue is happening across multiple public repositories, and my
contribution graph was working normally before this issue started.
More than 24 hours have passed since the affected commits were pushed.
Could you please investigate whether my contribution graph needs to be
rebuilt or whether there is a processing issue affecting my account?
Thank you.
Pada Rab, 30 Sep 2026 pukul 01.02 Flpvoigt ***@***.***>
menulis:
… Hi,
Please check the email address used in the affected commit by running:
git show -s --format="%an <%ae>" 824f03c44668c23b832648073dca3dd5eb20eaee
Make sure that the displayed email address is added to and verified on
your GitHub account under Settings → Emails.
Also confirm that:
- The commit is on the repository’s default branch (main) or gh-pages.
- The repository is not a fork.
- At least 24 hours have passed since the commit was pushed.
If all these conditions are met and the contributions are still
missing, please contact GitHub Support and provide the full repository URL,
commit URL, author email, and commit SHA. GitHub Support may need to
rebuild your contribution graph or investigate a processing issue affecting
your account.
—
Reply to this email directly, view it on GitHub
<#203416?email_source=notifications&email_token=BPBB2RFD22Q5MX35EIO35Z35RP2MRA5CNFSNUABIM5UWIORPF5TWS5BNNB2WEL2ENFZWG5LTONUW63SDN5WW2ZLOOQXTCOBWGYZTSOJTUZZGKYLTN5XKOY3PNVWWK3TUUVSXMZLOOSWGM33PORSXEX3DNRUWG2Y#discussioncomment-18663993>,
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I'm also experiencing the contribution graph issue. My GitHub username is @tapan-04. My commit email is verified and associated with my GitHub account. On September 28, 2026, I made 4 commits. All 4 appear in my Contribution Activity, but the contribution calendar shows only 1 contribution for that day. On September 29, 2026, I made 2 more commits. Both are visible in my Contribution Activity, but the contribution calendar is not reflecting them correctly. I have checked the usual requirements, including verified email, public repository, default branch, commit attribution, and the 24-hour waiting period. Everything appears to be correct. This seems to match the contribution graph issue described in this incident. Could my account/contribution graph please be included in the investigation? Thank you. 
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Hi GitHub team 👋
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Same issue: Ahmed-Adel-0, private repo SurveyBasket. Sep 28: 5 commits on master, contribution graph counts only 2. Sep 29 was also undercounted at first, but later fixed itself. Email is verified, not a fork, private contributions enabled. |
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Same here: @icntswm Merged 7 PRs in my public repo icntswm/skillcheck on 2026-09-28 (#2–#8),
Public Sponsor from the same day did appear, so achievements are enabled. |
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Hi GitHub team, I’m experiencing the contribution graph issue described in this discussion. My GitHub username is: Repository: For the last 3 days, my contribution graph has consistently been showing fewer commits than I actually made. For example:
The commits are:
I have also verified the actual GitHub repository history. The commits are present on GitHub and are correctly attributed to my account. For example, today's latest commit is: GitHub shows this commit on I have already checked the usual causes such as:
This has now been happening consistently for approximately three days, so it does not appear to be a normal short propagation delay. Could someone confirm whether this is part of the ongoing profile/contribution indexing issue mentioned in this discussion, and whether the affected contribution data will eventually be rebuilt? I am not rewriting history or creating artificial commits because the commits are already correctly present on GitHub. Thanks. |
and others
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Community Manager Update: September 23, 2026
Our internal teams have investigated delays affecting when some users earn achievements and when those achievements appear on their profiles. In some cases, the delay has lasted several days, which is not expected.
We don't currently have a timeline to share on when this will be fixed however, we will continue to update this discussion.
Thank you all for your patience and understanding!
Community Manager Update: August 27, 2026
Hi again everyone!
We apologize for the delay. Due to other priorities and issues the team is working on, we don't currently have a timeline to share on when this will be fixed.
I will continue to follow up with the team and share additional details as I receive them.
Community Manager Update: Monday August 17th
Hi everyone! Thank you for your patience and continuing to provide reports for this issue.
The team is working on resolving this as soon as possible and I'll share more updates as they become available.
Hi everyone,
We've received multiple reports about profile pages rendering differently than expected, including:
We've escalated these reports to the appropriate team.
At this time, we don't have an estimated timeline for a fix or additional information to share. Please subscribe to this thread to receive updates as they become available.
If you're experiencing this issue and have additional information you'd like to share, leave a comment below.
Thank you for your patience while we investigate.
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